Air Today Heating & Cooling

Heat Pump Repair & Installation in Greenville, SC

Air Today has been Greenville’s trusted HVAC experts for over 45 years. Whether you need a heat pump repaired or a new system installed, we will help you find the right solution for your home.

Greenville's Trusted Heat Pump Repair & Installation Team

heat pump vs furnace heating systems

Air Today Heating & Cooling has been repairing and installing heat pumps in Greenville and the Upstate for over 45 years, and most of our work comes from referrals rather than advertising. We back every repair and installation with a 100% satisfaction guarantee because we are confident in the quality of our work and want you to feel the same way.

Whether your heat pump has stopped working and needs a repair or you are ready to replace an aging system, we will give you a straightforward assessment of what your home actually needs. We will not push you toward the most expensive unit or pressure you into a replacement if a repair makes more sense. If your current heat pump can be fixed and has a few more years left, we will tell you that. If replacement is the smarter financial decision, we will explain exactly why and walk you through your options so you can make an informed choice.

We show up on time, answer your questions honestly, and get the job done right the first time. That approach has kept us in business for nearly five decades, and it is why homeowners in Greenville keep recommending us to their neighbors and family members.

Awards & Recognition
Air Today Heating and Cooling HVAC Best of South Carolina 2025 HVAC Badge in Greenville, South Carolina - Call Air Today Heating and Cooling for Top Rated HVAC Services in Greenville SC and the Surrounding areas.
100% Satisfaction Guaranteed HVAC Service in Greenville SC at Air Today Heating & Cooling

Air Today Heating & Cooling has been named a 2024 Best of South Carolina award winner in the HVAC Sales & Service Companies category by Guide to South Carolina. This recognition, awarded to fewer than 10% of businesses statewide, highlights our dedication to superior service and trusted expertise. We’re grateful to our Greenville community and proud to continue serving Upstate SC with top-quality furnace installation heating solutions.

100% Satisfaction Guarantee or Your Money Back!*

40+ Years of Residential HVAC Experience

Family-Owned, Locally Trusted

Common Heat Pump Problems We Repair

Most heat pump issues fall into a handful of categories, and catching them early can save you from a complete breakdown when you need heating or cooling the most.

Here are some signs your heat pump needs repair:

  • Heat pump will not turn on or respond to thermostat changes
  • System runs but only blows room temperature air
  • Heat pump struggles to reach the set temperature
  • Short cycling on and off without completing a full cycle
  • Strange noises like grinding, squealing, or rattling
  • Ice buildup on the outdoor unit during heating season
  • Higher energy bills without any change in usage

A heat pump that runs but fails to heat or cool properly could be dealing with a refrigerant leak, a faulty reversing valve, or a compressor issue. If the system will not turn on at all, the problem might be electrical, a failed capacitor, or a malfunctioning thermostat. Ice buildup on the outdoor unit during winter often points to a defrost cycle problem or low refrigerant levels.

Strange noises during operation should never be ignored. Grinding sounds usually indicate a problem with the motor or compressor, squealing often points to a worn belt or bearing, and rattling can mean loose components or debris inside the unit. These issues tend to get worse over time and can lead to more expensive repairs if left alone.

If you are noticing any of these issues, give us a call at (864) 295-0905 and we will diagnose the problem and give you upfront pricing before starting any work.

When Replacement Makes More Sense Than Repair

Not every heat pump problem means you need a new system. If your heat pump is under 12 to 15 years old and has been regularly maintained, a repair is usually the smarter financial decision.

Minor issues like a faulty capacitor, a worn contactor, or a malfunctioning thermostat can be fixed for a few hundred dollars and will add years of reliable life to your existing system. Even mid-range repairs like replacing a fan motor or defrost control board are often worth the investment if the rest of the system is in good working condition.

The calculation starts to shift when you are dealing with an older heat pump or when repairs become a regular occurrence. If your system is over 12 years old and the repair bill is more than a few hundred dollars, you should at least consider whether that money would be better spent toward a new unit. The same is true if you have been calling for service multiple times a year, because those repair costs add up quickly.

Major repairs like replacing a compressor or fixing a significant refrigerant leak can cost $1,500 or more. At that price point on an older system, replacement almost always makes more financial sense because you are putting substantial money into equipment that could develop another problem within a year or two.

We will give you an honest assessment of where your system stands and help you make the decision that fits your situation and budget rather than steering you toward the option that benefits us most.

Why Greenville Homeowners Choose Air Today Heating & Cooling

Flexible Financing

We offer flexible financing options on BOTH installation AND repairs! Get the comfort you need today without the stress of upfront payments!

Expert HVAC Technicians

Our HVAC technicians are fully licensed and undergo background checks and drug testing before they enter your home. We hire people we'd trust in our own homes and hold them to that standard on every job.

Local Family Owned Company

Air Today is owned and operated by the Taylor family, and we've been serving Greenville for over 45 years. When you call us, you're not getting a random contractor from a call center. You're getting a team that has built its reputation in this community and intends to keep it.

100% Satisfaction Guaranteed

We stand behind every installation. If something isn't right, we'll fix it. If we can't fix it, you get your money back. Call us for details on how the guarantee works.

Honest & Up-Front Pricing

We'll give you the full cost before any work begins, and that number won't change once we start. No hidden fees, no overage charges, no surprises when you get the bill.

Local Family Owned Company

As a local family business, every service call is personal to us. The Taylor family brings three generations of HVAC expertise directly to your door, ensuring quality work backed by our reputation and family name.

Testimonials and Customer Reviews

Frequently Asked Questions

Most homeowners in Greenville pay between $4,500 and $12,000 for a new heat pump installation, depending on the size of the system, the efficiency rating, and the complexity of the installation.

If your home needs a standard efficiency unit and the installation is straightforward with existing ductwork and electrical in good condition, you will likely land on the lower end of that range. If you opt for a high-efficiency system with a higher SEER and HSPF rating, or if the installation requires ductwork modifications, electrical upgrades, or a difficult installation location, the cost will be closer to the higher end.

The size of your home plays a significant role in pricing as well. Heat pumps are measured in tons, with one ton covering roughly 500 square feet of living space. A 1,500 square foot home typically needs a 3 ton system, a 2,000 square foot home would need a 4 ton unit, and larger homes may require a 5 ton system or more.

One advantage of choosing a heat pump in Greenville is that you get both heating and cooling from a single system, which can save you money compared to installing a separate AC and furnace. Our mild winters also mean a heat pump can handle most of the heating season efficiently without needing a backup system.

We offer free, no-obligation estimates so you will know exactly what you are paying before any work begins.

Most heat pump repairs in Greenville cost between $150 and $1,000, depending on what is actually wrong with the system and which parts need to be replaced.

If your system requires a simple fix like replacing a capacitor, cleaning the coils, or fixing a faulty thermostat, you can expect to pay somewhere in the $150 to $350 range. If the problem is more involved and requires replacing a fan motor, defrost control board, or reversing valve, the cost typically runs between $400 and $800. Major repairs involving the compressor can cost $1,000 or more, though at that point replacement often makes more financial sense than continuing to invest in an aging system.

Heat pump repairs tend to cost slightly more than standard AC repairs because heat pumps have additional components like the reversing valve and defrost system that allow them to provide both heating and cooling. These parts add complexity but also give you more potential points of failure to diagnose.

We charge a diagnostic fee to come out and identify the problem, and that fee gets applied to the repair cost if you decide to move forward with the work. You will know exactly what the repair will cost before we start, and that price will not change once we begin.

Heat pump size is measured in tons, which refers to the cooling and heating capacity of the unit rather than its physical weight. A system that is too small will run constantly without ever reaching the temperature you set, while one that is too large will cycle on and off too quickly and leave you with uneven temperatures and excess humidity.

The general rule is that you need about one ton of capacity for every 500 square feet of living space. A 1,500 square foot home would typically need a 3 ton system, a 2,000 square foot home would need a 4 ton unit, and a 2,500 square foot home would likely require a 5 ton system. However, square footage is just the starting point for determining the right size.

Other factors influence the calculation significantly. Insulation quality affects how well your home retains heated or cooled air. The number, size, and age of your windows matters because glass transfers heat much faster than walls. Ceiling height is important because you are heating and cooling volume, not just floor space. The direction your home faces and how much shade your roof gets also play a role in the overall load.

Oversizing is a common mistake that creates real problems. An oversized heat pump will cool or heat the space quickly but shut off before it can properly dehumidify the air, leaving your home feeling clammy even when the temperature reads correctly. It also causes the system to cycle on and off frequently, which wears out components faster and shortens the lifespan of the equipment.

When we come out for an estimate, we perform a proper load calculation to determine what your home actually needs rather than guessing based on square footage alone.

A standard heat pump installation typically takes between four and eight hours, which means most jobs are completed in a single day. You will not be left without heating or cooling overnight.

The actual timeline depends on a few variables. A straightforward replacement where the new heat pump is a similar size to the old one and uses existing electrical, refrigerant lines, and ductwork goes faster. If the installation requires upgrading your electrical panel, running new refrigerant lines, relocating the outdoor unit, or modifying ductwork, the job will take longer.

Our technicians start by protecting your floors and work area, then disconnect and remove the old indoor and outdoor units. The new system goes in, gets connected to your ductwork, refrigerant lines, and electrical system. We test everything thoroughly to make sure the system is heating and cooling properly and that the refrigerant charge is correct before we consider the job complete.

We also haul away the old equipment so you are not stuck figuring out how to dispose of a bulky condenser unit or indoor air handler yourself.

For more complex installations that involve significant electrical work or new ductwork, the job may extend into a second day. We will let you know upfront during the estimate how long your specific installation will take so you can plan accordingly.

Furnace size is measured in BTUs (British Thermal Units), which indicates how much heat the unit can produce. A furnace that’s too small will struggle to keep up on cold days, while one that’s too big will cycle on and off frequently, wasting energy and wearing out components faster.

As a general rule, homes need about 30-40 BTUs per square foot in a climate like Greenville’s. A 2,000 square foot home would typically need a furnace in the 60,000-80,000 BTU range. But square footage is just the starting point.

Other factors play into proper sizing too. Ceiling height matters because you’re heating volume, not just floor space. Insulation quality affects how much heat your home retains. The number and age of your windows, which direction your home faces, and even how many people live there all influence the calculation.

Oversizing is a common mistake. Some contractors install bigger furnaces thinking it’s better, but it actually creates problems. Short cycling reduces efficiency, increases humidity issues, and shortens the lifespan of the equipment.

When we come out for an estimate, we assess your home’s specific needs rather than just eyeballing the square footage. That way you get a furnace that’s sized right and runs efficiently for years to come.

Most heat pumps last between 12 and 20 years with proper maintenance. Some well-maintained systems push past 20 years, though efficiency typically drops off noticeably by that point and repair costs start to add up.

Heat pumps generally have a slightly shorter lifespan than traditional AC and furnace combinations because they run year-round rather than seasonally. A central AC only runs during the summer months, while a heat pump provides both heating and cooling, which means more hours of operation and more wear on components over time.

Several factors influence how long your heat pump will hold up. Regular maintenance is the most important one. Annual tune-ups keep the system running efficiently, catch small problems before they turn into expensive repairs, and extend the life of the equipment. Changing your air filter every one to three months also makes a significant difference because a dirty filter forces the system to work harder and puts extra strain on the compressor and blower motor.

The quality of the original installation matters as well. A system that was properly sized and installed by qualified technicians will generally outlast one that was rushed or incorrectly set up. An oversized or undersized unit will cycle improperly and wear out components faster than a correctly sized system running as intended.

Once your heat pump hits the 12 to 15 year mark, it is worth keeping a closer eye on performance and repair costs. If your energy bills are climbing, the system struggles to keep up on hot or cold days, or you are calling for repairs more than once a year, it may be time to start thinking about replacement.

Yes, we offer same-day service for most calls. A heat pump that stops working leaves you without both heating and cooling, so we understand that waiting is not always an option.

Our technicians keep their trucks stocked with common replacement parts like capacitors, contactors, fan motors, and thermostats, which means many repairs can be completed in a single visit without having to order parts and schedule a return trip. If we do need to order something specific to your system, we will let you know upfront and get you scheduled as soon as the part arrives so you are not left waiting any longer than necessary.

When you call, we will give you a service window and keep you updated if anything changes. Our goal is to get a technician to your home quickly, diagnose the problem accurately, and get your system running again the same day you call.

Yes, we offer financing options on heat pump installations so you can get a new system now without paying the full amount upfront.

A new heat pump is a significant investment, and we understand that not everyone has several thousand dollars readily available. Financing lets you spread the payments out over time in a way that fits your budget. In many cases, the monthly payment ends up being close to what you are already losing in higher energy bills from an old, inefficient system, so you end up upgrading your comfort without adding much to your monthly expenses.

We work with multiple lenders and can help you find a plan that works for your situation. Approval is typically fast, and we will walk you through your options during the estimate so you know exactly what to expect before making any decisions.

Financing also means you do not have to settle for the cheapest option just because it fits your immediate budget. If a higher efficiency system makes more sense for your home and will save you money over time, financing lets you make that investment without draining your savings or putting off the purchase until your old system finally dies in the middle of summer or winter.

Call us at (864) 295-0905 or ask about financing options when you schedule your free estimate.

Schedule Your Heat Pump Repair & Installation

If your heat pump is not heating or cooling like it used to, making strange noises, or driving up your energy bills, we are here to help. Air Today Heating & Cooling offers free, no-obligation estimates on installations and upfront pricing on all repairs so you will know exactly what you are paying before any work begins.

We will assess your system, explain your options, and give you an honest recommendation based on what we find. If a repair makes more sense than a replacement, we will tell you that too.

Call us at (864) 295-0905 or book online to schedule your consultation.

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