Accessibility Statement

This is an accessibility statement from Air Today Heating & Cooling.

Air Today Heating & Cooling is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Air Today Heating & Cooling takes the following measures to ensure accessibility of Air Today Heating & Cooling:

• Provide continual accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.
• Include people with disabilities in our design personas.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes.

Web Accessibility Help & Information

Air Today Heating & Cooling is committed to providing an accessible website. If you have difficulty accessing content, viewing a file on the website, or notice any accessibility issues, please contact us and specify the nature of the issue along with the assistive technology you use. We will strive to provide the content you need in the format you require. Your suggestions and comments about improving our ongoing efforts to enhance the accessibility of this website are welcome.

Actions You Can Take to Adjust Your Web Browser

I am blind or can’t see very well

If you have trouble seeing web pages, consider these tips for optimizing your computer and browser to improve your online experience:

• Use your computer to read web pages aloud.
• Navigate screens using the keyboard.
• Increase text size.
• Magnify your screen.
• Change background and text colors.
• Make your mouse pointer more visible (Windows only).

I find a keyboard or mouse hard to use

If using a keyboard or mouse is difficult, speech recognition software such as Dragon® NaturallySpeaking can assist you in navigating web pages and online services. This software allows you to move focus around a web page or application screen using voice commands.

I am deaf or hard of hearing

If you are deaf or hard of hearing, several accessibility features are available to you:

• Captioning: Captions are transcripts of the audio track of a video presentation, synchronized with the video. They are generally rendered visually, benefiting those who are deaf or hard of hearing, as well as anyone who cannot hear the audio (e.g., in a crowded room). Learn how to turn captioning on and off in video platforms like YouTube.
• Volume Controls: Your computer, tablet, or mobile device has volume control features. Each video and audio service may have additional volume controls. Adjust both your device’s volume and your media players’ volume to optimize your listening experience.

Feedback

We welcome your feedback on the accessibility of Air Today Heating & Cooling. Please let us know if you encounter accessibility barriers on Air Today Heating & Cooling:

• Phone: 864-295-0905
• E-mail: [email protected]
• Visitor Address: 101 Yorkshire Dr, Greenville, SC 29615
• Postal Address: 101 Yorkshire Dr, Greenville, SC 29615

We try to respond to feedback within 3 business days.

Technical specifications

Accessibility of Air Today Heating & Cooling relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of https://iwantairtoday.com, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known Limitations for https://iwantairtoday.com:

1. Third-party themes and plugins: Images used may not have text alternatives. The code may not meet WCAG 2.0 Level AA standards because we cannot ensure that plugins and themes developed by others outside our organization comply with minimum standards. We can report the issue to the developer(s) and request updates in future releases. Please contact us if you encounter an issue.
2. Downloadable PDFs, Word Documents, and Other Digital Formats: Some documents on https://iwantairtoday.com may not meet WCAG 2.0 Level AA standards because they are created by others outside our organization who may not follow all compliance measures. We can report the issue to the document creator and request a new version that meets minimum compliance standards. Please contact us if you encounter an issue.
3. Graphics (JPG, PNG, GIF, SVG, etc.): Some graphics on https://iwantairtoday.com may not follow WCAG 2.0 Level AA standards because they are created by others outside our organization and may not meet all compliance measures. We can report the issue to the designer(s) and request a new version that meets minimum compliance standards. Please contact us if you encounter an issue.
4. Images: Some uploaded images may not have text alternatives, especially if they are used for decorative purposes. We monitor uploads and typically mark them as decorative within 3-5 business days. Please contact us if you encounter an issue.

Assessment approach

Air Today Heating & Cooling assessed the accessibility of Air Today Heating & Cooling by the following approaches:

• Self-evaluation

Formal complaints

Contact Air Today Heating & Cooling at 864-295-0905

Date

This statement was created on 19 September 2024 using the W3C Accessibility Statement Generator Tool.